Cookie Policy
Last Updated: January 2025
We believe you should know exactly how we collect information when you visit solaryvexo.com. This policy explains what tracking technologies we use, why we use them, and how you can manage your preferences. We're not fans of legal jargon either, so we've written this in plain language.
What Are Cookies and Similar Technologies?
Cookies are small text files that get stored on your device when you visit websites. Think of them as digital sticky notes that help websites remember who you are and what you prefer.
We also use similar technologies like web beacons (tiny transparent images), local storage, and pixels. They all serve a similar purpose: helping us understand how people interact with our site and making your experience better.
Some cookies disappear when you close your browser. Others stick around for months or even years. The technical term for temporary ones is "session cookies" and the persistent ones are called—you guessed it—"persistent cookies."
Types of Cookies We Use
These are the cookies that keep the lights on. Without them, basic functions just won't work. You can't disable these ones because they're critical to the site functioning properly.
- Remembering items you've added to your account dashboard
- Keeping you logged in as you move between pages
- Maintaining security features that protect your information
- Processing your form submissions correctly
These make your experience smoother and more personalized. They remember your choices so you don't have to keep telling us the same things.
- Saving your language and regional preferences
- Remembering your font size or accessibility settings
- Keeping track of whether you've seen certain notices or messages
- Storing your preferred contact method
We use these to understand which parts of our site work well and which need improvement. All the data is aggregated and anonymous—we see patterns, not individuals.
- Tracking which pages get the most visits
- Measuring how long people spend reading different sections
- Understanding which devices and browsers our visitors use
- Identifying technical issues that affect user experience
These help us show you relevant information about our services across the web. They also prevent you from seeing the same message repeatedly.
- Showing you relevant content based on your interests
- Limiting how many times you see the same advertisement
- Measuring the effectiveness of our marketing campaigns
- Understanding which referral sources bring visitors to our site
Third-Party Cookies
Sometimes other companies place cookies on your device through our website. This happens when we use external services to provide certain features or analyze site performance.
For example, if we embed a video player or use an analytics platform, those services might set their own cookies. We're selective about who we work with, but these third parties have their own privacy policies that govern how they use your information.
We currently work with analytics providers to understand site traffic, content delivery networks to speed up page loading, and customer support tools to help answer your questions more efficiently.
How to Manage Your Cookie Preferences
You have complete control over which cookies you accept. Most web browsers automatically accept cookies by default, but you can modify your settings to decline them if you prefer.
Keep in mind that blocking certain cookies might affect how well the site works for you. Essential cookies are needed for basic functionality, so disabling those will prevent you from using key features.
Here's where to find cookie settings in popular browsers:
Mobile Device Tracking
If you're accessing our site through a mobile device, you can manage tracking through your device settings. Both iOS and Android have options to limit ad tracking and reset your advertising identifier.
On iOS devices, go to Settings → Privacy → Tracking to control which apps can track your activity. Android users can find similar options under Settings → Google → Ads.
How Long We Keep Cookie Data
Different types of cookies stay active for different periods. Session cookies delete themselves when you close your browser. Persistent cookies remain until they expire or you delete them manually.
Our analytics cookies typically expire after 24 months. Marketing cookies usually last between 30 days and 12 months. Functional cookies might persist for up to 2 years to remember your preferences across visits.
Cookie Data We Collect
Here's a breakdown of the specific information cookies help us gather:
| Information Type | Purpose | Retention Period |
|---|---|---|
| Device and browser information | Ensure site compatibility and optimize performance | Session or 24 months |
| Pages visited and time spent | Understand content effectiveness and user interests | 24 months |
| Referral source | Track which channels bring visitors to our site | 6 months |
| Geographic location (general) | Provide region-appropriate content and services | 12 months |
| User preferences and settings | Remember your choices for future visits | 24 months |
Updates to This Policy
We review and update this policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll update the date at the top of this page.
If you keep using our site after we post changes, that means you accept the updated terms. We recommend checking back occasionally to stay informed about how we're protecting your information.
Do Not Track Signals
Some browsers offer a "Do Not Track" feature that sends a signal to websites requesting they don't track your activity. Currently, there's no industry standard for responding to these signals, and we don't alter our practices based on Do Not Track preferences.
However, you can still control cookies through your browser settings as described earlier in this policy.
Questions About Our Cookie Policy?
If something in this policy isn't clear, or you'd like more information about our tracking practices, get in touch with us.
Address: Palm Court Centre, Shop 1B/14 Short St, Port Macquarie NSW 2444, Australia
Phone: +61491722276
Email: info@solaryvexo.com
This cookie policy is part of our broader privacy practices. For more information about how we collect, use, and protect your personal information, please review our full Privacy Policy.